We work around what matters to you
Cleaning is personal. Every home is different, and we have learned that the smallest preferences often matter most. Here is exactly how we handle the three we hear about most.
Your scents, not ours
Sensitive to fragrance? Have a candle or laundry product you love? Tell us, and we will match it or avoid scent altogether. We never assume a home wants to smell like a cleaning product.
What we actually do
- We ask about scent on the very first walkthrough and write it on your home's card.
- Fragrance-free by request: unscented cleaners, unscented microfiber, no air fresheners.
- Prefer a particular scent? Bring us the product and we will use yours, or match it as closely as we can.
All-natural on request
Prefer plant-based, non-toxic cleaners? We stock them and use them with the same thoroughness as anything else. No upcharge, no compromise on results.
What we actually do
- We carry a plant-based, low-residue line for kitchens, bathrooms, glass, and floors.
- Vinegar-and-water for glass and stainless where you would rather skip commercial products entirely.
- Where a stronger product is truly needed (mold in grout, oven build-up), we tell you first and ask before using it.
Pets, allergies, heirlooms
Our team listens before we clean. Tell us about your dog who is afraid of the vacuum, your child's allergy, the heirloom rug that needs special care. We adjust.
What we actually do
- Pets: we learn names, which rooms they prefer, and whether the vacuum should wait until they are settled elsewhere.
- Allergies and asthma: HEPA vacuuming, damp dusting instead of dry, and unscented products throughout.
- Heirlooms and delicate finishes: we note what is hand-wash-only, unsealed, or simply not to be touched, and we follow it every visit.
Start with what matters
The notes box in this form is the most important field on the site. Fragrance, products, pets, allergies, anything fragile: write it down and it follows your home from the estimate to every visit after.
Request an estimate
Answer a few quick questions and text them to us in one tap.
What people ask about this
Is there an extra charge for fragrance-free or all-natural products?
No. It is part of how we work, not an add-on. Tell us at the estimate and it is on your home's card from the first visit.
Can you use my products instead of yours?
Yes. Leave them out and tell us where. Some clients prefer a specific floor cleaner or a product their family is used to, and we are happy to use it.
My dog is nervous around strangers. Will that be a problem?
Not at all. Most of our homes have pets. We learn their names, move calmly, and can start in rooms away from them or wait to vacuum until they are settled.
Someone in my home has asthma. What changes?
HEPA-filtered vacuuming, damp dusting instead of dry, unscented products, and no aerosols. We can also schedule visits for when that person is out of the house.
How do you remember all of this?
Every home has a card with its preferences, off-limits items, and notes from past visits. The team reads it before every clean, and the same people come back whenever we can.
Tell us what matters to you.
Call or text. We answer within the hour during business hours and walk through everything in person before any cleaning begins.
Mon - Fri 8 AM - 5 PM · Licensed California Business #052692